Any time I need help with my golf cart Rob and the guys at Excessive Carts are my go to resource. I have been to many shops in the metroplex and can say that they have the best selection and prices for quality parts and accessories. Always helpful and glad to see customers. The new carts that they build are cool and as good quality as you will find. I highly recommend them for any of your golf cart needs!
This is our second cart and what an upgrade. The entire family is fired up!! The initial service discussions was not a hard sell, more focused to our experience and how we use our cart. These guys knocked the cover off the ball!! Thanks Derek, Rob and the entire crew!!!!!
Great customer service. Great production time. Great delivery expediency. Great on handling small issues (bad charger) and providing replacement quickly. Love the cart!
EC is the best place to go to if you are in the market for a golf cart. They customized an existing cart to my specs, quickly responded to my questions, & makes sure everything works as designed. My cart is tricked out, safe, fun to drive and well put together. Rob is very active in the local communities & cool to hang out with. Their commitment to their customers is what sealed the deal for me.
Great experience from start to finish. Cart was built exactly as described. Rob and his team are top notch and the details of his work is what sets his carts above the competition. Not only are the carts he builds one of a kind but the customer service is surprisingly good. I messaged them regarding a minor issue and they literally showed up 7 mins later at my house with a trailer and loaded up my cart to fix the issue. Can’t say enough how awesome this company is.
I bought a used cart from Excessive Carts in Prosper. The cart would not fit in my small enclosed trailer. Rob allowed me to use his trailer to transport the cart home. This is a good place to do business with good folks.
Thanks for taking care of me on a short notice. I know you were very busy but you made sure to get me a cart ready with accessories installed and delivered it to my shop. Now that's good customer service! Thanks Rob
Shopped around at a few places when looking for a Cart. We went with Excessive after seeing their numerous carts and many options. We spoke with both Ryan and Rob. Both of them seemed very knowledgeable and were great with answering any questions. We ended up designing ours with Rob and he nailed it. Cart came out exactly as we expected. The price was right on target and there were no surprises. Rob had it delivered to us right on time. Have only had the cart for about a week but so far we are completely satisfied. The cart runs and looks great. I've had one question since we received the cart and Rob answered within minutes and got me taken care of. I definitely recommend this place. You can see the attention to details in the painting, wiring and under the chassis.
Rob and Excessive Carts were great to work with. The cart is above and beyond my expectations. They pay attention to every detail and are open to anything you suggest or want. Highly recommend.
Had an awesome time riding around in one with Spencer Boyd and the Grunt Style team at the VGA Golf Classic in Raleigh North Carolina! These carts are great quality and every detail is masterful!
Loved working with Rob and his team! They helped me with everything and I absolutely love our new cart! Don't shop anywhere else!!
We met Rob and his team this past summer; we were impressed by the knowledge and flexibility they provided so we decided to take the plunge and invest in a custom cart. Excessive carts knocked it out of the park on the build and continues to offer great customer service well after the sale. If you're considering a cart this is the only place I would recommend, the quality of the build and customer service is top notch! Thanks Rob!
I love my cart and Rob's service is great! He was willing to deliver after my purchase and repairs I had done (user error).
Rob cares so much about his customers and delivering exactly what they want! His level of detail, knowledge, and quality are the best around! Highly recommend!
I met Rob and his team this fall when we moved to the area and started looking into purchasing a Club Car cart. Quite a bit of time was given showing and explaining the different offerings and options available through his shop.
I ended up purchasing a Club Car from a family member out of town and having it shipped in... here is where the "good ole' fashion customer service" part comes in.
Instead of steering me away from an outside purchase and all of the potential issues with a cart he hadn't seen, he was enthusiastic about me getting a good deal and agreed to receive the cart (on a Sunday) and give it a "tune up" and make some cosmetic changes we had discussed.
All of that to say... Instead of pushing to sell me one of his carts, he made it clear I had what appeared to be a good deal in front of me and he was happy to receive the cart and get it ready for us. That is how you build relationships in your community and create customer loyalty.